Return & Refund Policy – Mahi Global

At Mahi Global, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return under the following conditions:

Return Eligibility

• Returns must be requested within 7 days of receiving the product.

• The item must be unused, unwashed, and in its original condition with all tags and packaging intact.

• Products showing signs of use, damage, or alteration will not be eligible for return.

Return Shipping

• Customers are responsible for arranging and paying for the return shipping costs.

• The product must be securely packed and shipped to our store address provided by our customer support team.

• Mahi Global is not responsible for items lost or damaged during return transit.

Refund Process

• Once the returned product is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed within 5–7 business days to the original payment method or as store credit, depending on the order and payment method used.

Non-Returnable Items

• Customized or personalized products.

• Products purchased during clearance or special sale events (unless defective).

• Items returned without original tags or packaging.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos of the product and packaging. We will review the issue and provide an appropriate resolution.

Contact Us

For return requests or any questions regarding your order, please contact us through our WhatsApp support or email provided on our website.